Privacy Policy
Last Updated: December 29, 2025
1. Introduction Care Connect Nova ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website [insert website URL]. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.
Personal Data: Name, email address, phone number, and physical address.
Care Information: Information regarding the type of care needed (e.g., companion care, personal care) to facilitate service matching.
Automatically Collected Data: IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
3. How We Use Your Information We use personal information collected via our website for a variety of business purposes described below:
To facilitate the connection between clients and caregivers.
To send you administrative information (e.g., service updates, policy changes).
To respond to inquiries and offer support.
To protect our Services (e.g., fraud monitoring and prevention).
4. Sharing Your Information We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
5. Virginia Consumer Data Protection Act (VCDPA) Rights If you are a resident of Virginia, you have specific rights regarding your personal data:
Right to Access: You have the right to confirm whether we are processing your personal data and to access such data.
Right to Correct: You have the right to correct inaccuracies in your personal data.
Right to Delete: You have the right to delete personal data provided by or obtained about you.
Right to Opt-Out: You have the right to opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling.
To exercise these rights, please contact us at [Insert Email Address].
6. HIPAA & Medical Information While we take data security seriously, this website is not intended to store sensitive medical records protected under HIPAA. Please do not submit sensitive health information (PHI) through standard web forms.
7. Third-Party Websites Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those third-party websites.
8. Contact Us If you have questions or comments about this policy, you may contact us at:
Care Connect Nova
44927 George Washington Blvd. Suite 212 Ashburn, VA, United States, Virginia 20147
lisa@careconnectnova.com
(703) 999-6732